Our supporting tools simplify service management
ADV-TECH cloud service management is an innovative stream of tools and services, designed to simplify the process of managing your cloud environment. By automating complex or repetitive tasks we save you time, streamlining your ADV-TECH Cloud experience throughout all aspects of the cloud lifecycle.
Our Customer Portal has the self-service functionality to monitor usage, log queries or problems and complete service modification. This tool allows our customers account control without needing to make direct contact with our supporting services. Our Portal delivers the following features:
- Secure access to your cloud solution
- Logging and tracking request and faults
- Viewing cloud reporting metrics
- Managing account authorities
Cloud Monitoring & Alerting
ADV-TECH cloud ecosystem delivers proactive monitoring and alerting of the cloud platform. This enables our 24 x 7 support teams to proactively respond to issue before they impact business.
24 x 7 Support
Our trained experts are available for 24 x 7 Cloud support and are dedicated to resolving system incidents.