ADV-TECH

Service Management

 

Our supporting tools simplify service management

 

ADV-TECH cloud service management is an innovative stream of tools and services, designed to simplify the process of managing your cloud environment. By automating complex or repetitive tasks we save you time, streamlining your ADV-TECH Cloud experience throughout all aspects of the cloud lifecycle.

 

Customer Portal

Our Customer Portal has the self-service functionality to monitor usage, log queries or problems and complete service modification. This tool allows our customers account control without needing to make direct contact with our supporting services. Our Portal delivers the following features:

 

  • Secure access to your cloud solution
  • Logging and tracking request and faults
  • Viewing cloud reporting metrics
  • Managing account authorities

 

Cloud Monitoring & Alerting

ADV-TECH cloud ecosystem delivers proactive monitoring and alerting of the cloud platform. This enables our 24 x 7 support teams to proactively respond to issue before they impact business.

 

24 x 7 Support

Our trained experts are available for 24 x 7 Cloud support and are dedicated to resolving system incidents.

ADV-TECH*
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james@adv-tech.co

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Address
21 Carlton Street, Sydney, Australia
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Office Australia 01:  +61 (0)410361903
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Office Singapore 02.: +65 9165 6065